The purpose of this paper is by analyzing the Japan’s ｢Small and Medium Basic Law｣ of reform and ‘innovation Law’ of enactment, to draw out for politic suggestion and hereafter, Its a basic direction groping ｢Small and Medium Basic Law｣ of reform and innovation policy of Korea.
The subject of analysis is base on competition-intensive policy in the Japan Small and Medium Enterprise of environmental change, ｢Small and Medium Basic Law｣ of reform processing and on and after change, and The Small and Medium Enterprise of the innovation related laws of enactment and structure.

From viewpoint of the customer orientation based service, the support policies for small and medium enterprises(SMEs) have been recognized existence value by being SMEs as the customers at the market.
In spite of the importance of the customer satisfaction, those policies deal with SMEs just support receivers, not of their customers.
Purpose of this research is that measuring the service quality of the support policies for SMEs. As well as we using SERVQUAL factors such as tangibles, reliabilities, responsiveness, assurance, empathies to achieve the purpose.
The main result of this research is that the support polices were strongly needed an across-the-board improvement in service quality, and especially required more effort in empathies and tangibles fields for SMEs and themselves.

This study establishes a research model of how the life-style of M-Commerce customers affects customer relationship benefits, service satisfaction & repurchase intention. This study presents an effective management of M-Commerce based on the findings of factors of repurchase intention through a channel analysis.
In group I(passive independent-oriented model), the percentage of women is quite high among the four groups, accounting for 43.1% and 70.6% of the respondents are in their 20s, and 29.4% are more than 30 years old. And 56.6% of the respondents earn less than 1 million won per month. And 58.6% of them have been using M-Commerce for more than six months, and 30.2% of them purchased more than 6 times through M-Commerce during that time. Among the relationship benefits, customization, economic, and psychological benefits have favorable effects on service satisfaction, while social benefits have no influence. And service satisfaction positively influences repurchase intention.
In group II(reality-centered lifestyle model), the percentage of men is the highest among the four groups, accounting for 84%, and those who are over 30s are 51.9%. 56.6% of respondents have monthly income of more than one million won. And 42.1% of them have been using M-Commerce for more than 6 months, and 42.5% of them purchased more than six times through M-Commerce during that time. Among the relationship benefits, economic, customization, and psychological benefits have positive effects on service satisfaction, while social benefits have no influence. And service satisfaction positively influences repurchase intention.
In group III(leisure-enjoying model), the percentage of men(76.4%) is relatively high and 53.1% of the respondents are in their 20s, and 49.4% of respondents have monthly income of less than one million won. And 45.4% of them have been using M-Commerce for less than six months, and 76.4% of them purchased less than 6 times during that time, which is the lowest among the four groups. Among the relationship benefits, psychological, customization, economic and social benefits have favorable effects on service satisfaction. And service satisfaction is found to positively influence repurchase intention.
Lastly, in group IV(traditional and stability-seeking model), 32.6% of respondents are women, and 37.2% of the respondents are in their 30s and over, and 46.1% of the respondents have monthly income of more than one million won. And 55.8% of those who answered have been using M-Commerce for less than six months, and 64.1% of them purchased less than 6 times during that time. Among the relationship benefits, customization, psychological and social benefits have positive effects on service satisfaction, while economic benefits have no influence. And service satisfaction positively influences repurchase intention.

Recently social responsibility has been emphasized in Korea. Although most discussion on this issue has been made mainly on the big size firms, small/medium size firm cases should be considered as well because such firms have significant impacts on the Korean economy. Especially, since small/medium size companies have their own characteristics, a discussion on the social responsibilities of small/ medium firms should be made differently from those of big companies. This study suggests several propositions on the motivation of social responsibility behavior, supply chain, visibility, and types of shareholders.

This study investigated on the qualitative change of management pattern of small business and venture with organizational growth stage. The results suggest that the management pattern of small business and venture will change as organizational growth stage evolves.
The leadership style will change from authoritarian style to democratic style as organizational growth stage evolves. The qualitative change of other factors such as the governance structure, manpower structure and strategy can be found.
This study also investigated the differences of qualitative change of management patterns between higher growth company group and lower growth group. Also we investigated the difference of qualitative change of management patterns by IT and non-IT industry. Several implications will be discussed.

This study analyzed an effect growth opportunities have on financial policy through small and medium businesses listed in KOSDAQ. The analysis period is from 2001 to 2005, and 1696 data is used by pooling yearly data of 424 small and medium businesses. In addition, time is lagged between growth opportunities and financial policy to be analyzed, and OLS method is used in order to analyze a hypothetic equation on growth opportunities, financial policy and ownership governance. In prior studies, there are mainly studies on financial policy, dividend policy and relevance with compensation and incentive using investment opportunities set (IOS), a substitute factor of growth opportunities based on large companies. However, subject of this study is small and medium businesses listed in KOSDAQ which growth opportunities is higher, and effect on financial policy and ownership governance is analyzed using market to book assets (MBA) as a substitute factor. As a result, companies with higher growth opportunities are deep in debt. Therefore, this study is different from prior studies, and characteristics of small and medium venture businesses only to be differential based on signalling hypothesis are drawn. Furthermore, growth opportunities have a negative effect on dividend trend to indicate the same results as prior studies, but there is a little significance. And that growth opportunities have a negative effect on ownership governance rate is the same result as prior one that grown companies cannot be financed by internal retained earnings or loaning only, and unclaimed stock occurs to lower owned quota by depending on stock issue. In addition, the role of owner CEO are very significant in small and medium businesses through analysis of CEO factors, and evidences which have a direct effect on financial policy and risk management of small and medium businesses could be found.

The access of women to the society has been actively increased, along with a rapid economic growth and changes in social perspective toward recognizing women. Simultaneously the level of women’s social status has experienced a continuous ascent compared to the previous ones. However, once a woman gets married, the burden of her multiple roles including family manager roles clearly remains regardless of the social conditions and phenomenon.
This thesis has two preliminary conditions, which are first, the role accumulation theory and the second, role spillover theory. Women’s significant role which is out of the boundary of the family management, creates positive impact rather than the negative to women’s development which directly impact the society. Thus, in this research, targeting at working women with management status, analyzes how multi roles of women creates impact on women’s psychological stability and management skills in work place as well as the family environment. Furthermore, it will explain why conflict management skill is required despite of positive effects which were made by multi dimensional roles of women as the battle between roles and managing skills constantly exist in women’s lives. This study also conducts the case study of working female managers in reality with their conflict management strategy. This case study finds that their conflict management strategy will result controling capacity over psychological secured state as well as management skills.
In sum, having a multiple role committment and conducting a conflict management strategy partially produce the positive effect on women’s personal psychological stability and management capacity. Furthermore, the strategies of conflict management, conducted by women also produces partially controling effects. Especially, this study reveals highly connected relations between women’s personal roles and self reception while positive effecting relation was not found in the precedent self reception studies.

SMEs have implemented Production Information Systems (PIS) to reduce their production costs and increase productivity. However, due to the lack of research on this issue, CEOs have difficulties in investment decision making on the PIS. Thus, in this paper, based on the DeLone and McLean’s IS success model, the framework for measuring the PIS performance was suggested and data was collected with a mail survey. The results of data analysis showed that the PIS has positive impacts on the organizational performance. This paper is a leading research on the performance measurement of PIS at the Small and Medium Manufactures. In addition, the critical success factors revealed in this study can be carefully managed by practitioners for successful implementation of a PIS. Unlike the result of DeLone and McLean, variables between the system quality and information quality have strong correlations and thus, the further study will be required.

This study aims to examine the determinants of the corporate competitiveness of bio-firms in Korea. This study develops a research model, which includes four independent variables, such as business environment, business strategy, organizational structure and processes, and managers’ individual characteristics, and two dependent variables of the corporate competitiveness. The four independent variables are viewed as key dimensions of management practices. This study tests the research model employing 80 bio-firms in Korea. Research data were collected by the questionnaire survey method.
According to the factor analysis results, business environment has four sub-constructs, such as stakeholders’ influences, market volatility, labor mobility, and product competitiveness. Corporate strategy has five sub-constructs, such as cost effectiveness, business-related diversification, strategic organization operation, globalization strategy, and strategic resources allocation. Organization structure and processes have four sub-constructs such as merit based personnel management, conflict resolution, cooperative labor and management relations. Managers’ characteristics have three sub-constructs such as interpersonal ability, specialized knowledge and organizational commitment, and performance records and experiences. And corporate competitiveness has two sub-constructs, such as financial performance and competitive advantage.
Product competitiveness, business-related diversification, globalization strategy, and conflict resolution have significant effects on the financial performance in the positive direction, but labor mobility shows a significant one on the financial performance in the negative direction. And strategic resource allocation, cost effectiveness, and specialized knowledge and organizational commitment have significant effects on the competitive advantage in the positive direction, while business-related diversification has a significant effect in the negative direction.

Due to the poor financial statements which represent credit risk of small and micro business, it’s been difficult to develop the credit evaluation model that reflects both consumer credit risk and business credit risk of small and micro business. The purpose of this study is to develop the credit evaluation model for small and micro businesses using credit card sales information in lieu of poor financial information.
In order to develop the model, we derive some variables and analyze the relationship between good and bad credits. We find out that thirteen variables are significant in predicting good or bad risk for small and micro business, which are categorized into the business period, scale for sale, a fluctuation in sales, sales pattern and business category’s bankruptcy ratio, etc.
Finally, we develop the credit evaluation model using logistic regression with variables derived from information of credit card sales and we find out the credit card sales informations play an important role in predicting the credit risk for small and micro business.

In the network economy, the level of informatization of small and medium enterprises (SMEs) is an important factor in determining the overall level of industry productivity. Existing studies on SME informatization are suffered from various definitions of informatization, which encompass determinants of informatization, consequences of informatization, as well as the level of IT use in their business processes. Inconsistent definitions of informatization hinder cumulative research traditions in this area. Further, existing studies on informatization are not based on theoretical models of evolution in the IT use of a firm, which makes it difficult to prescribe what to do next to enhance the level of SME informatization.
Referring to Venkatraman (1995) and Rayport and Jaworski (1995), this study develops a five-stage development model of IT use for SMEs. The five stages are (1) electronic integrations (EI) within functions, (2) EI between functions, (3) EI between firms, (4) Strategic Enterprise Management, and (5) New Businesses.
We have developed an instrument to measure each stage of our model for SMEs in the manufacturing sector. Using the data collected from 54 SMEs in Korea, the instrument was validated. The results show that most firms in the sample belong to the first two stages (EI within functions and between functions), while only 5 firms can be classified as the third stage and beyond. Policy implications and future research opportunities are also discussed.

This study intends to examine the classifying accuracy of discriminant model about SME’ growth stages. The growth stage is classified as foundation, growth, maturity and takeoff. We design the discriminant model using the multinominal logit model and market share, management target, sale structure, borrowed money, increasing ratio of sale and so on which are significantly different among growth stages as independent variables.
The sample consists of 557 manufacturing firms meeting the act of small and medium enterprise of South Korea. The empirical result shows that the hit ratio of estimation sample is 69.7% whereas that of verifying sample is 62.7% and there is different among growth stages. That is robust in verifying sample.
These facts imply that government agency and financial institution are able to make out the growth stage of small and medium enterprise by using model instead of the subjective judgement of a staff in charge. That brings to the efficient allocation of resource.

The objective of this study is to examine whether there are any differences in firm’s non-financial characteristics between IPO succeed firms and failed firms, using sample firms which applied for initial public offering(IPO) in KOSDAQ. In addition, this study has attempted to analyze impact degrees of non-financial variables on how much affect on IPO for venture corporations. Four non-financial variables affecting on IPO and used in this study are ① roles of CEO and top management, ② management system and employees, ③ marketability of firm's products, and ④ technology owned by the firm.
The results of T-test show that IPO succeed firms have greater means in all four variables than ones for failed firms and they are statistically significant. The results of logistic regression analyses show that only two factors affect on successful IPO. They are roles of CEO and top management, and marketability of firm’s products. The technology variable was expected to be the core factor affecting on IPO but it is not statistically significant.
These results provide three practical implications. First, this study gives some directions on what has to be considered as more important factor for successful IPO in KOSDAQ. Second, it provides index of non-financial variables on how much impacts on successful IPO and it could be used as a guideline for venture capitalists to develop a screen technique investing to venture corporations. Third, it gives a guidance on which factors should be considered for regulators to prepare screen standards needed to list in KOSDAQ. That is, this study may assist not only venture corporations which prepare for IPO but also venture capital firms and/or venture capitalists, and government regulators by providing a guiding principle for successful IPO. Thus the results of this study may contribute to revitalizing Korean venture industry.