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As global competition in the software (SW) industry intensifies, strengthenin
g the internationalization capabilities of small and medium-sized SW firms has become
an important policy issue. However, empirical studies examining how technological
and organizational capabilities influence overseas performance in this sector remain
limited. This study investigates the effects of technological and organizational capabilities
on overseas performance and examines the moderating role of organizational capability
factors using data from firms participating in Korea's SW High-Growth Club program.
Multiple and hierarchical regression analyses were employed to test the proposed relations
hips. The results show that both technological and organizational capabilities have
significant positive effects on overseas performance. Among organizational capability
components, only the CEO's global experience capability demonstrates a significant
moderating effect. These findings suggest that overseas performance in small and medium
-sized SW firms depends not only on technological competence but also on managerial
global experience. The study contributes to extending capability-based performance
research to the SW industry and provides policy implications for strengthening technologi
cal, organizational, and managerial global capabilities, as well as expanding performance
evaluation indicators beyond export volume to include diverse outcome measures. |
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